RETURNSIf you need to return your JTL Designs purchase, we offer refunds or exchanges on all regular priced items within 7 days of delivery. The items must:
Be unworn and in the original condition with all tags attached
- Have been shipped to an address in the United States
- Have been delivered to you within the last 7 days
- Not be a FINAL SALE
Request a return or refund
- Send an email to firstname.lastname@example.org to request a return authorization.
- Give the item description, the reason for the return, and state whether you are requesting a refund or an exchange.
- We will respond to you with a Return Authorization Number (RAN) to include with your return and a prepaid shipping label.
Pack and ship your return
- Repack the item in the original packaging with the invoice and RMA
- Save the tracking number provided to track your return.
Julia Turner Lowe
8227 Germantown Ave Unit 4362
Philadelphia, PA 19118